Industry Leading
Since 2018
80 000+ users trust us, and so can you.
Cutting-Edge
SecurityWe utilise physical, electronic, and procedural safeguards to protect your assets, identity, and personal information.
Compliant Without Compromise
We operate in strict compliance with both local laws and global regulations.
Real Human
HelpOur Customer Support Team offer personalised assistance, ensuring a seamless experience tailored to your needs.
Our Approach to Security
We implement multiple layers of protection to ensure that we detect, prevent, and address any potential risks on our platform from all angles.
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Platform Security
We systematically detect anomalies and unusual behaviour to protect our users. Identifying and eliminating security vulnerabilities to ensure ongoing protection.
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Access Control
Advanced architecture secures all account access, including user sessions and transaction verification, for complete identity protection.
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Wallet Security
Your crypto is held in trust with multiple custodial partners to reduce single point of failure risks. We only partner with reputable digital asset industry leaders.
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Data Security
We collect only necessary personal data to provide the best services and protection, being transparent in its use and sharing.
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Risk Management
Our Risk Management Committee continuously monitors our platform, our partners and the broader markets to identify and mitigate potential risks.
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Real Human Help
Get in touch with our support team directly via email or our live messaging service. Contact us on support@altify.app for fast solutions.
How Do We Protect Your Account?
For all main security changes in your account settings, we will communicate with you and even give you the option of locking your account.
Altify's infrastructure is hosted on Microsoft Azure™, ensuring secure access control, data encryption, monitoring, and isolation. Our internal networks are protected by firewalls, with encrypted internet traffic and strict firewall policies for maximum security.
Altify mandates the use of cryptographically-secure Multi-Factor Authentication, such as hardware U2F keys, for all its employees to access internal services. The engineers are not granted access to application credentials or production servers, and all deployments are carried out by an independent deployment server. Prior to joining Altify, candidates are required to undergo a criminal background check as part of the hiring process.
We monitor third-party data breaches and darknet markets for threats, automatically securing your login credentials to protect your account from potential risks.
Add an extra layer of protection with Two-factor Authentication (2FA), generating a one-time code on your smartphone for complete peace of mind for sensitive transactions.
Passwords stored in Altify's database are irreversibly encrypted for security. We never store passwords in plain text, ensuring maximum protection for users. We require strong passwords and recommend reputable password managers for added security.
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